Case Studies – Small Bathroom Renovations

Hi Katie and David

I wanted to thank you both for the fantastic support dealing with our shower issues

It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!

Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.

What now appears to be the best solution for us of having a new system at no cost – is a great result!

As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers

My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.

(February 2018)

Mr Dent, Monk Fryston, Leeds, West Yorkshire

Everything was excellent in every way; value for money & support through the process to attitude of the company and the values.

Our fitter, Joe, was also superb!

(May 2017)

Mr & Mrs Robinson, Meanwood, Leeds, West Yorkshire

We are delighted with all aspects of the work carried out.

We had a bathroom and separate toilet combined into one. Simon, the designer, came up with ideas for the layout and design that none of the other companies we saw did.

Andy, the fitter, did a brilliant job. He removed walls, installed a new hot water system, created a wet room, tiled and fitted the suite. We cannot fault the finish. The bathroom is more than we could have hoped for and we would have no reservations about recommending More Bathrooms.

(June 2018)

Mr & Mrs Taylor, Skircourt Green, Halifax, West Yorkshire

Whole experience from selection of bathroom to installation completion was excellent.

Special thanks to Sam, our fitter, for his respect for our home, for his flexibility towards issues which arose and his attention to details.

The end result is amazing!

(January 2019)

Ms McDonald, Bradford, West Yorkshire

Excellent tradesman - thank you.

(November 2015)

Mrs Burnell, Pool in Wharfedale, Otley, Leeds, West Yorkshire