Case Studies – Traditional Bathroom Renovations

We came back to More Bathrooms, part of the Passmore Group, due to the excellent job they did on our en-suite a few years back.

The process was smooth and clear; home visit, showroom visit, surveyor visit and then the guys turned up to do the work. All was done at a time that suited us (they were ready to start the work a couple of days earlier but we couldn’t get time in our diaries).

Work was carried out on schedule, even working weekends to stay ahead. When problems did occur the fitter dealt with them calmly and professionally - setting out our options without leaning one way or the other. The work was completed on time, although we did have a problem with bath taps, I suspect this was caused by a supplier but was eventually solved to our satisfaction.

The end result looks brilliant, and have had many positive comments from visitors. One special shout needs to go to Sam, he has now done both our jobs and is brilliant. A less patient individual might have reacted differently to being pestered by their customers!

(March 2019)

Mr Sayer, Scholes, Cleckheaton, Bradford

Sam was a credit to your company, a consummate professional. He kept is very up to date with how things were progressing and completed the job to a high standard.

(July 2019)

Miss Hutchfield, Rodley, Leeds, West Yorkshire

I never give 10 points as you then have nowhere to go.

This was the exception.

Totally professional service and warmth of a family run business - excellent!

(June 2018)

Ms Atkinson, Harrogate, North Yorkshire

Very impressed with Joe our fitter and Paul our designer.

(July 2017)

Ms Hurst, Oakwood, Leeds, West Yorkshire

Excellent advice, trust worthy team

I dropped by the More Bathroom showroom today. The team there were absolutely excellent and very helpful with their advice. What impressed me the most was that when they learnt that I would not be a potential customer due to living outside of their service area, they continued to give up a lot of their time to give me advice on my bathroom and boiler system - even suggesting other potential installers and brands. It really showed that they had my best interest in mind and wanted me to help me get the best system fitted even though they knew in this instance it could not be one of their own. Thanks guys!

(October 2016)

Mr Elliott, Nottingham, East Midlands