Help & Advice

We love our new wet room, it works really well for our lifestyle. Looks swish too!

Had a few problems along the way and it took quite a while, but a very professional job was done and the staff and fitters were lovely.

(June 2017)

Mr & Mrs Alyward, Alverthorpe, Wakefield, West Yorkshire

Chris, our installer, was absolutely brilliant.

A credit to your team - very courteous and a brilliant job done.

(March 2018)

Mr Barker-Clark, Ilkley, Leeds, West Yorkshire

Hi Katie and David

I wanted to thank you both for the fantastic support dealing with our shower issues

It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!

Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.

What now appears to be the best solution for us of having a new system at no cost – is a great result!

As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers

My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.

(February 2018)

Mr Dent, Monk Fryston, Leeds, West Yorkshire

We were delighted with the work that More Bathrooms did for us. Good workmanship. Good goods. And all performed with courtesy and a smile. Craig was extremely efficient and polite.

(February 2019)

Mr & Mrs Skitt, Harrogate, North Yorkshire

We have been very pleased that we chose More Bathrooms to do the re-design and fitting of two bathrooms.

We had excellent and prompt service from the start and we could not have asked for anyone better than Richard to be the fitter. He was hard working, thorough and a pleasure to have around and always willing to go the extra mile to ensure we were happy with the end product.

(September 2020)

Ms Saywell, Pannal, Harrogate, North Yorkshire