Help & Advice

A really professional and friendly service from start to finish, I was amazed at the high level finish and through this my immediate family are looking to use the company for there bathroom too. They took care of everything from the very beginning until I was completely satisfied with the finished product. Great all round service. The fitter Sam was really friendly and very good and kept it very clean at all times can't speak highly enough of him.

(November 2017)

Mr Stevens, Armley, Leeds, West Yorkshire

Chris Wood was excellent from start to finish and a real pleasure to have in our home. More Bathrooms, part of the Passmore group, have been simply great from design to installation and we would happily recommend the firm.

(July 2015)

Mr & Mrs Lindsay, Alwoodley, Leeds, West Yorkshire

50th 'Win a Bathroom' Competition Winner:

Just wanted to say a huge 'thank you' to all involved in our bathroom makeover.

Special thanks to Tony, Steve, Rebecca & everyone involved when Amber and i visited for the presentation of our fantastic prize. You made us feel very welcome and it was a lovely afternoon.

Thanks to Paul for his help and patience with creating the design of the bathroom and Tony for the excellent job he did installing it - it's fabulous and we absolutely love it

(September 2015)

Miss Evans, Morley, Leeds, West Yorkshire

Hi Katie and David

I wanted to thank you both for the fantastic support dealing with our shower issues

It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!

Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.

What now appears to be the best solution for us of having a new system at no cost – is a great result!

As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers

My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.

(February 2018)

Mr Dent, Monk Fryston, Leeds, West Yorkshire

Very skillfully fitted bathrooms, with great care and attention to detail.

The design stage could have been dealt with in short stages instead of one extended appointment and a few small design details had been omitted. These were resolved at the installation phase, however.

Overall the result is excellent and would return to More Bathrooms for any future project, for a high quality refurbishment.

(April 2019)

Ms Cheemas, Bingley, Bradford, West Yorkshire