Help & Advice

To everyone at Passmore Group,

We are writing to let you know how pleased we are with our new bathroom. It has turned out exactly as we wanted.

The care and attention we received from your firm has been exceptional. You have gone far beyond what would be seen as normal expectation. From our first visit to the Harrogate showroom, through the design stage and on to the fitting we received great care, courtesy and kindness. Every person we had dealings with has been equally helpful and understanding of our needs and desires.

What you have achieved for us is worth all the money and we have been pleased to show off our new bathroom to others. This bathroom will set us up as we grow older.

A special thank you to Garry who made sure we were completely happy with our order by driving us to the Leeds showroom and home again so that we could see what we wanted in situ. Also thanks must go to our fitter, Andy, faced with a third floor flat along with all the constraints of space – he did brilliantly!

Thank you to everyone at Passmore Group for all your wok – as well as the ‘goodies’ we have received.

(January 2019)

Mr & Mrs Hughes, Harrogate, North Yorkshire

Our bathroom conversion was completed yesterday and we wanted to let you know how delighted we are with it and the excellent service we received throughout the project which involved the removal of a dividing wall between the old toilet and bathroom.

Graham our fitter was superb. Excellent attention to detail, helpful in every respect and mindful of social distancing at all times. He gave us confidence that we were in safe hands.
The project was handled with professionalism throughout. Thank you

(July 2020)

Mr & Mrs Davies, Harrogate, North Yorkshire

Superb quality start to finish, no shortcuts on the installation, finished product excellent and value for money. Well done!

(October 2020)

Mr & Mrs Oxley, Knaresborough, Harrogate, North Yorkshire

We are so pleased with our new bathroom. Darren worked so hard and paid great attention to detail, consulting us along the way to make sure that everything was done as we wanted it. He was very accommodating and unfazed by the extra plastering / joinery work that we asked him to do.

Special thanks to Paul, our surveyor, for all his hard work and flexibility before and during the project. We really like the new layout you suggested for the bathroom – it looks identical to the CAD design you showed us.

(January 2016)

Mr & Mrs Craine, Meanwood, Leeds, West Yorkshire

At last a company which says what it means, no hassle or mess during installation of bathroom. Complete satisfaction on job well done, special thanks to Craig our installer.

(June 2019)

Mr & Mrs Johnstone, Harrogate, North Yorkshire