More Bathrooms merge with Charms Bathrooms of Harrogate – click here for more information.
We are exceptionally proud of all our staff who deliver our first class, reliable service every single day.
29 June 2013
Three of our customer advisors have just gained their NVQ Level 3 in Customer Service. Ann Hemsley, Karen Binks and Rachel Sykes worked extremely hard for a year meeting the new strict and tough criteria that the new NVQ's demand. Their course work was directly related to our business and their qualification will be of great benefit to the business and its customers. The girls are shown here clutching their certificates.
We offer a free home survey, design and quote service.
A specialist bathroom surveyor/designer will visit you at home to learn more about your design wants and needs and find out how we can work with you to make your dream bathroom a reality.
A relaxed and inspirational space, our showrooms have been thoughtfully designed to help you visualise your dream bathroom, shower room, en-suite or cloakroom.
Incorporating a variety of styles, whatever you're looking for, we're confident you'll find it at More Bathrooms.
Make your dream bathroom, shower room, en-suite or cloakroom a reality and browse our extensive directory of downloadable designer's guides. Packed full of handy tips, advice, and inspirational design ideas.
When calling us you will receive helpful advice from an expert surveyor, have the opportunity to talk through your dream bathroom project in more detail and book a design survey if you wish to proceed.
what our customers say
Very very pleased with the work carried out and the end product - highly recommend.
Hi Katie and David
I wanted to thank you both for the fantastic support dealing with our shower issues
It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!
Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.
What now appears to be the best solution for us of having a new system at no cost – is a great result!
As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers
My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.
My Fantastic new bathroom
I have been asked by my daughter to thank and compliment More Bathrooms, part of the Passmore Group, for the excellent job they have now completed. I enclose a copy of the email she sent me asking me to fill in your questionnaire.
"Hi dad, could you please wright a good review about More Bathrooms and Sam the fitter plumber/tiler, and all the work they have done, I am so pleased and happy with all the work Sam and the electrician has done.... looks lovely Love Jenny xxx" - I don't need to say any more.
I never give 10 points as you then have nowhere to go.
This was the exception.
Totally professional service and warmth of a family run business - excellent!
Excellent advice, trust worthy team
I dropped by the More Bathroom showroom today. The team there were absolutely excellent and very helpful with their advice. What impressed me the most was that when they learnt that I would not be a potential customer due to living outside of their service area, they continued to give up a lot of their time to give me advice on my bathroom and boiler system - even suggesting other potential installers and brands. It really showed that they had my best interest in mind and wanted me to help me get the best system fitted even though they knew in this instance it could not be one of their own. Thanks guys!
B & K Passmore Limited. VAT Number: 168830436
Company Number: 4164081. Registered in England & Wales. Private Limited Company.
Head Office & Leeds Showroom: Partnership House, 6 Hales Road, Wortley, Leeds, West Yorkshire, LS12 4PL
Harrogate Showroom: Unit 1 & 2 Beech Avenue Business Park, Beech Avenue, Harrogate, North Yorkshire, HG2 8DS
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