an 11 year old customer review with a difference…

My Fantastic new bathroom

I have been asked by my daughter to thank and compliment More Bathrooms, part of the Passmore Group, for the excellent job they have now completed. I enclose a copy of the email she sent me asking me to fill in your questionnaire.

"Hi dad, could you please wright a good review about More Bathrooms and Sam the fitter plumber/tiler, and all the work they have done, I am so pleased and happy with all the work Sam and the electrician has done.... looks lovely Love Jenny xxx" - I don't need to say any more.

(March 2017)

Miss Kingsley, Roundhay, Leeds, West Yorkshire

Excellent advice, trust worthy team

I dropped by the More Bathroom showroom today. The team there were absolutely excellent and very helpful with their advice. What impressed me the most was that when they learnt that I would not be a potential customer due to living outside of their service area, they continued to give up a lot of their time to give me advice on my bathroom and boiler system - even suggesting other potential installers and brands. It really showed that they had my best interest in mind and wanted me to help me get the best system fitted even though they knew in this instance it could not be one of their own. Thanks guys!

(October 2016)

Mr Elliott, Nottingham, East Midlands

The work in both bathrooms has been carried out to the highest standard with obvious time and extra effort being put into more than one ‘tight’ corners. The fitters' respect for myself and my home during the four weeks of work was impeccable and very much appreciated.

(December 2014)

Miss Hay, Otley, Leeds, West Yorkshire

Dear Sirs,

Please find enclosed a cheque and completed customer survey as requested.

May we say that we are delighted with the work carried out and it has been a pleasure dealing with your firm. Sam, who fitted the wet room, was superb and very understanding and any little hiccups he sorted immediately. Many thanks for the thank you chocolates it was a lovely and unexpected gesture.

(October 2015)

Mr & Mrs Firth, Rothwell, Leeds, West Yorkshire

Excellent from start to finish.

Polite, efficient, capable & friendly throughout. All staff I dealt with were exceptional and the finished job is everything I could wish for.

(June 2016)

Mr & Mrs Keogh, Redhall, Leeds, West Yorkshire