More Bathrooms merge with Charms Bathrooms of Harrogate – click here for more information.
We are exceptionally proud of all our staff who deliver our first class, reliable service every single day.
8 March 2016
While looking through historic customer comments for the purpose of compiling a portfolio for a retirement gift we came across a very unique method of showing appreciation that we just had to share!
The following comment, or shall we say poem, was received over 11 years ago, and probably received the same response then as it did the second time around… laughter!
Nothing about our bathroom was nice, in fact we used to have mice.
Until Brian came our bathroom was a mess, what a pity, what a stress.
Brian never liked to be rushed, especially when provoking him with a bog brush.
He sings like a wolly, he’s off his trolly.
Brian says I am a pest but that’s fine as our bathroom looks the best, oh yes!”
We offer a free home survey, design and quote service.
A specialist bathroom surveyor/designer will visit you at home to learn more about your design wants and needs and find out how we can work with you to make your dream bathroom a reality.
A relaxed and inspirational space, our showrooms have been thoughtfully designed to help you visualise your dream bathroom, shower room, en-suite or cloakroom.
Incorporating a variety of styles, whatever you're looking for, we're confident you'll find it at More Bathrooms.
Make your dream bathroom, shower room, en-suite or cloakroom a reality and browse our extensive directory of downloadable designer's guides. Packed full of handy tips, advice, and inspirational design ideas.
When calling us you will receive helpful advice from an expert surveyor, have the opportunity to talk through your dream bathroom project in more detail and book a design survey if you wish to proceed.
what our customers say
We would like to express our gratitude & appreciation for the excellent service we have experienced throughout this project. The time & effort put in by Paul in the early design stages to the commitment of Steve & Dave in carrying out the works, we have had nothing but superb service & attention to detail.
At all stages we were fully involved in making decisions and when things needed to be resolved as the work progressed, we were always consulted before a course of action agreed.
The finished product is everything we hoped it would be and we would not hesitate to recommend passmore to anybody seeking a high quality bathroom.
Hi Katie and David
I wanted to thank you both for the fantastic support dealing with our shower issues
It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!
Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.
What now appears to be the best solution for us of having a new system at no cost – is a great result!
As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers
My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.
I am delighted with the whole shower room.
Please pass on my thanks to Paul for his design and to Paul, the installer, who carried out such a brilliant job.
As my friends, family and neighbours have said ‘SPECTACULAR’.
Excellent work. So pleased we have now placed our order for our Kitchen!
B & K Passmore Limited. VAT Number: 168830436
Company Number: 4164081. Registered in England & Wales. Private Limited Company.
Head Office & Leeds Showroom: Partnership House, 6 Hales Road, Wortley, Leeds, West Yorkshire, LS12 4PL
Harrogate Showroom: Unit 1 & 2 Beech Avenue Business Park, Beech Avenue, Harrogate, North Yorkshire, HG2 8DS
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