more bathrooms multi-skilled installer makes sky sports debut!

Hi Katie and David

I wanted to thank you both for the fantastic support dealing with our shower issues

It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!

Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.

What now appears to be the best solution for us of having a new system at no cost – is a great result!

As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers

My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.

(February 2018)

Mr Dent, Monk Fryston, Leeds, West Yorkshire

Both fitters and the plumber were absolutely excellent – can’t fault them.

The quality of work & service were delivered beyond our expectations.

(September 2016)

Mrs Jeavons, Horsforth, Leeds, West Yorkshire.

Our dream bathroom.

Everyone who has seen our bathroom is totally impressed. The designer and installers worked closely together to exceed our expectations. In our previous bathroom showering was an awkward painful experience , now it is pleasure. Thank you Gary, Steve and Mick, particularly Steve, for understanding my complex needs.

(December 2016)

Mr & Mrs Roper, Adel, Leeds, West Yorkshire

Very pleased with my bathroom, the fitter Sam done an excellent job and everyone who has seen it was very impressed.

Thank you!

(October 2019)

Mr Bunyan, Kirkstall, Leeds, West Yorkshire

Absolutely delighted with the work done. We needed to amalgamate a bathroom and toilet which involved pulling an internal wall down. We thought there would be a lot of mess but it was kept to a minimum.

Martin, the man who did the bulk of the work, was very efficient,never took a break and rarely needed a cuppa. He was a great worker and a pleasure to have in the house. He had a good support team of experts to call on as this was no easy job.

The final result including plastering and tiling is fantastic. Passmores and More Bathrooms might not be the cheapest company but you get what you pay for and every penny was worth it. Well done team.

(September 2019)

Lynne Tolan, Whixley, York, North Yorkshire