News

Excellent tradesman - thank you.

(November 2015)

Mrs Burnell, Pool in Wharfedale, Otley, Leeds, West Yorkshire

Very pleased with our bathroom. A lovely efficient company to work with.

(December 2019)

Mrs Head, Harrogate, North Yorkshire

Andy, we just wanted to say 'thank you' for all your hard work and long hours on our bathrooms.

It has been an lovely to see your care and attention to detail and you have done a beautiful job.

We would love to have you back when we are ready to do the other rooms but we really appreciate all your efforts.

(January 2019)

Mr Walker, Endcliffe, Sheffield, South Yokshire

Hi Katie and David

I wanted to thank you both for the fantastic support dealing with our shower issues

It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!

Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.

What now appears to be the best solution for us of having a new system at no cost – is a great result!

As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers

My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.

(February 2018)

Mr Dent, Monk Fryston, Leeds, West Yorkshire

Really happy your fitters are a credit to the firm. Paul is someone we'd definitely be happy to deal with again.

(July 2016)

Mr & Mrs Ferguson, Oakwood, Leeds, West Yorkshire