passmore group and more bathrooms would like to extend a warm welcome to our new stock administrator, mahri kirkby.

Hi Katie and David

I wanted to thank you both for the fantastic support dealing with our shower issues

It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!

Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.

What now appears to be the best solution for us of having a new system at no cost – is a great result!

As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers

My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.

(February 2018)

Mr Dent, Monk Fryston, Leeds, West Yorkshire

Just want to say thank you again for a very professional job well done. My wife and I are extremely happy with the workmanship carried out. You have a very professional workman in Glen and he takes great pride in his work.

(June 2017)

Mr & Mrs Nelson, Woodhouse, Leeds, West Yorkshire

The installer Mark did an excellent job. He kept me informed of progress and takes real pride in his work and I am delighted with the final product.

I had been putting off having my bathroom done for 16 years because of the potential stress and upheaval, but I am really glad I picked More Bathrooms as it took a lot of stress out of the process.

(March 2020)

Lynn Dockerty, Ilkley, North Yorkshire

We were delighted with the service that we have received at all stages. Simon helped us to come up with a great design to turn our 'odd-shaped' bathroom into a wet-room.

Steve completed the work in our house. I can't praise Steve enough - he is very skilful and clearly takes great pride in his work. Steve communicated brilliantly with us, kept the house clean and tidy throughout the job and was friendly and professional.

(May 2020)

Mr Lewis, Headingley, Leeds, West Yorkshire

We would like to say how pleased we are that we decided to employ More Bathrooms to install out new bathroom. All the work was carried out with the minimum of fuss and upheaval was kept to an acceptable level.

Our particular thanks go to Chris and Dave who ensured that all our requests and wishes were met. They arrived cheerfully every morning, worked very hard, and left with a friendly goodbye at the end of the day.

We couldn't have asked for more.

(January 2017)

Mr & Mrs Lee, Idle, Bradford, West Yorkshire