Appreciated being updated by the fitter and given choices where to put switches, placing hooks, toilet roll holder, fan position etc. Also changed shower pump to meet our requirements.
I am delighted with the completed work which was done promptly and efficiently.
Your plumber, Sam, is an exceptionally good worker and left everything clean and tidy every night before leaving.
One of the best pieces of work we have had done in over fifty years of home ownership.
Mario was s superb craftsman, pleasant in manner and caused us no inconvenience.
Full marks to More Bathrooms who have recently completed a major bathroom conversion for us plus the installation of an additional en suite in an adjacent bedroom.
Their installer, Steve, proved to be a master of most of the skills required and adequately managed the attendance of other tradesmen at the appropriate times. He kept us informed of progress and problems on a daily basis and paid great attention to doing the work without disruption or unnecessary alterations to our house.
The works were completed within the projected time scale of five weeks and budgeted costs were achieved. We have full confidence in recommending More Bathrooms for similar projects elsewhere.
A job well done.
Thanks to More Bathrooms, part of the Passmore Group for helping us to create a superb bathroom with the minimum fuss. Andy made sensible recommendations at the planning stage and in the showroom. Paul was bright and early every day, even through the ‘snowstorm’, and worked cheerfully and hard throughout the fitting process.
We have had our en-suite converted to a wet room and main bathroom and cloakroom replaced.
Overall this has been a great experience. The workmanship of the fitter Steve is second to none and we are delighted with the final results. The process throughout was very good. from visiting showroom, Garry coming to our house and assisting with design to the office staff ringing and keeping us up to date with progress.
We have had a few small issues at the very end however these were fully resolved. We would (and have) recommended More Bathrooms, part of the Passmore Group to friends and would certainly use them again. Probably not the cheapest company but worth every penny if you want a quality finish.
Following our recent bathroom improvements we would like to express our thanks to More Bathrooms and Passmores for the efficient and courteous service we received from start to finish.
We would like to thank Garry for his help and advice in the design of our new bathroom.
We would especially like to thank Jim for his efficiency, care and expertise in bringing everything together to make a wonderful bathroom.
Please pass on our thanks for a fantastic job.
Andy Fisher (fitter) was a pleasure.
Very knowledgeable and skilled.
Chris, our installer, was absolutely brilliant.
A credit to your team - very courteous and a brilliant job done.
Excellent standard of work by my fitter.
Hi Katie and David
I wanted to thank you both for the fantastic support dealing with our shower issues
It is a testamentary to you both for the high quality and attentive customer service that you have provided - to be so keen to resolve an issue inherited from a company that you brought and an installation issue 4 years old was frankly a surprise!
Your company is clearly unique in working with a third party to resolve the problems we were experience which it appears were after all not related to the original installation. You had one intent of owning the problem and resolving the issue.
What now appears to be the best solution for us of having a new system at no cost – is a great result!
As I work at the Citizens Advice I spend my days dealing with companies who put their commercial consideration first at the expense of helping their customers. They have hollow customer service promises, which easier are broken when challenged particularly if there is a suggestion of any additional cost to their business. So to have this first class service is a refreshing change and restores my faith that some companies act with integrity and really care about their customers
My conversations have always been friendly, helpful and timely. The difference in the way you have helped is beyond measure and we are extremely grateful. My message to your CEO is that his business deserves to be successful as your customer service is genuine and a point of difference from your competitors. Will definitely recommend.
Our installation tradesman was called Asim who was very pleasant and made an excellent job and sorted out all the problems from a design point of view.
To all the staff at Passmores & More Bathrooms, especially Martin & Simon.
We wanted to say how very much we appreciated your high level of customer service & professionalism, especially as you were so responsive to our request to have the en-suite completed before Christmas.
Thank you so much for a great job.
Best customer service!
Very professional, flexible and responsive. More Bathrooms always kept us up to date with progress.
The fitter was very polite, efficient, helpful and reliable.
My experience of this company has been excellent from start to finish.
Having lost my husband to cancer, aged 50, 4 years ago I always find it daunting to take on such a huge renovation. My support from Andy to design and plan my new bathroom was faultless, he made sure I knew all the options and gave his opinion when I asked for it. Steve was my fitter, he was also brilliant. Such a talented man, working relentlessly to ensure every detail was sorted. In an old house, there were some stumbling blocks but Steve overcame these with ease.
Overall I have had a great experience, I love my new bathroom and would recommend More Bathrooms every time. Thank you.
Steve who installed our bathroom was fantastic!
He was professional, thorough and finished the work to a very high standard.
He's a credit to your company and made our bathroom look fabulous!
Dear Mr Passmore,
May I firstly express our appreciation for the excellent service that we have received throughout this project. The expertise and workmanship in carrying this work has been of a high standard and is apparent from the quality of the finished installation. I acknowledge that this was achieved although this property posed problems being in parts some 110 years old.
With regard to the personnel involved in the installations, and in particular, Andy, skill and commitment have been very evident. At all times care and consideration were paramount whilst working in an occupied household.
A really professional and friendly service from start to finish, I was amazed at the high level finish and through this my immediate family are looking to use the company for there bathroom too. They took care of everything from the very beginning until I was completely satisfied with the finished product. Great all round service. The fitter Sam was really friendly and very good and kept it very clean at all times can't speak highly enough of him.
More Bthrooms were really helpful in designing our new bathroom and advising on which products to install. Great service.
Bathroom was well designed and end product looks good.
Final cost consistent with quote, no hidden extras.
Job completed within the time frame quoted.
The service in the showroom and on site was really good making us feel comfortable through the whole process Darren the installer was brilliant and managed to get everything done quicker than expected while ensuring the highest quality end product.
Darren was an excellent and efficient worker.
Just wanted to let you know we're very happy with our new bathroom.
Paul, our fitter, was incredibly quick and un-intrusive - many thanks!
Very happy with the completed work.
Staff / designer at showroom, fitter and quality of work - would thoroughly recommend.
The fitter couldn't have been more helpful and did a first class job. The back up was amazing and the quality of the shower cubicle and toilet was top class. Considering the attention to detail the overall cost was very reasonable.
We would highly recommend this company.
Very impressed with Joe our fitter and Paul our designer.
100% rating from showroom visit to sign off with installer.
3 rooms professionally installed by Glen whose attention to detail is second to none.
It has been a pleasure to work with More Bathrooms and I wish I had another room to convert!
We would just like to say a big thank you to More Bathrooms for all the work carried out on our new bathroom & en-suite.
Everything has been carried out in a very professional way from choosing our products in the showroom to installation completion.
Our fitters, Ben and Matt, were brilliant! Their workmanship was excellent and I completely trusted them to do a good job. They had a great attitude even when facing any challenges and were a pleasure to have around – friendly, approachable and completely trustworthy.
Absolutely delighted with our new bathroom.
We would like to particularly commend Sam who fitted it to the highest standard, and Paul who designed and guided us through the whole procedure from start to finish.
Can highly recommend Passmore's for the quality of their service, products and fitting.
Just want to say thank you again for a very professional job well done. My wife and I are extremely happy with the workmanship carried out. You have a very professional workman in Glen and he takes great pride in his work.
We love our new wet room, it works really well for our lifestyle. Looks swish too!
Had a few problems along the way and it took quite a while, but a very professional job was done and the staff and fitters were lovely.
Everything was excellent in every way; value for money & support through the process to attitude of the company and the values.
Our fitter, Joe, was also superb!
New en suite and bedroom remodel.
We had a new en-suite created last month and cannot speak highly enough of Sam and the team doing the job. Our house is 1840s which offered its own challenges but they were dealt with in a stress free and professional manner. Even when it looked like a waste pipe would go straight across a window!
The quality of the finish has been great.
I am delighted with the whole shower room.
Please pass on my thanks to Paul for his design and to Paul, the installer, who carried out such a brilliant job.
My Fantastic new bathroom
I have been asked by my daughter to thank and compliment More Bathrooms, part of the Passmore Group, for the excellent job they have now completed. I enclose a copy of the email she sent me asking me to fill in your questionnaire.
"Hi dad, could you please wright a good review about More Bathrooms and Sam the fitter plumber/tiler, and all the work they have done, I am so pleased and happy with all the work Sam and the electrician has done.... looks lovely Love Jenny xxx" - I don't need to say any more.
We are extremely happy with our new bathroom which is going to make life easier as we get older.
I’d also like to say a special thanks to the bathroom fitter, Steven, whose work, ability to adapt designs and general respect for us and our home were all brilliant.
Jim did a fantastic job and is a credit to your company.
Chris our installer was excellent.
He gave us great confidence in knowing exactly what was needed and that confidence was realised with the finished refurbishment.
My Perfect Bathroom
My new bathroom is just perfect! I can not recommend More Bathrooms & Passmore Group more highly. We'd had major issue with a company who did our last bathroom so as you can imagine we were wary when choosing a company to do this one, we needn't have been at all.
Everything ran smoothly from measuring up to the fitting. I'd like to give a special thank you to Gary our designer (I wasn't an easy customer I know, changing my mind so many times) and a massive thank you to Joe our fitter he was amazing from start to finish.
Paul our installer was brilliant!
We would like to say how pleased we are that we decided to employ More Bathrooms to install out new bathroom. All the work was carried out with the minimum of fuss and upheaval was kept to an acceptable level.
Our particular thanks go to Chris and Dave who ensured that all our requests and wishes were met. They arrived cheerfully every morning, worked very hard, and left with a friendly goodbye at the end of the day.
We couldn't have asked for more.
We had an excellent service from More Bathrooms, part of the Passmore Group. The installation went very smoothly and the fitter was brilliant. He was very attentive to our needs and clean and tidy throughout. Would definitely recommend them and use them again. The bathroom upgrade is just what we were looking for.
Our dream bathroom.
Everyone who has seen our bathroom is totally impressed. The designer and installers worked closely together to exceed our expectations. In our previous bathroom showering was an awkward painful experience , now it is pleasure. Thank you Gary, Steve and Mick, particularly Steve, for understanding my complex needs.
Excellent advice, trust worthy team
I dropped by the More Bathroom showroom today. The team there were absolutely excellent and very helpful with their advice. What impressed me the most was that when they learnt that I would not be a potential customer due to living outside of their service area, they continued to give up a lot of their time to give me advice on my bathroom and boiler system - even suggesting other potential installers and brands. It really showed that they had my best interest in mind and wanted me to help me get the best system fitted even though they knew in this instance it could not be one of their own. Thanks guys!
Very efficiently completed - amendable and pleasant tradesman.
Dear Sir, having recently completed our bathroom & toilet refurbishment we would just like to say what a superb job you have done. From the moment we entered your showroom to this moment in time all your staff have been great.
A special mention to Sam who is out of this world. Having been a tradesman myself for 40 years i have never seen as good a job as his.
Thank you all again, and for the chocolates - we felt this was a lovely gesture.
Steve was a pleasure to have in the house.
Skilled, careful, thoughtful and friendly - a superb job.
Both fitters and the plumber were absolutely excellent – can’t fault them.
The quality of work & service were delivered beyond our expectations.
The tradesman who did the work on our new bathroom was excellent - Clean tidy and the workmanship was second to none. Would use them again and definitely recommend them.