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Customer Notice Regarding COVID-19

More Bathrooms, part of the Passmore Group, are continuously monitoring the health situation caused by the Coronavirus outbreak.

As a result, we’ve put in place new COVID-19 Secure working policies and procedures, which protect the health and wellbeing of all, allowing us to continue to serve our customers whilst adhering to government guidelines.

Lockdown 3.0 | Customer Update 6.1.21

The UK Government introduced new lockdown measures on 4.1.21.

Aside from the closure of all our bathroom showrooms to the general public, our business, and delivered service, is unaffected by the latest restrictions, as we are both COVID-19 Secure and classed as construction, meaning we are able to continue to operate and serve our customers.

As a result we will be continuing with design appointments and quotes, survey appointments and project installations, operating in a fully COVID-19 Secure manner, to ensure we fully protect the health and well-being of all.

COVID-19 Secure | New Working Procedures.

During these unprecedented times we are continuing to work and serve our customers whilst adhering to guidance from the government by continuously reviewing our working procedures.

Creating a safe and controlled COVID-19 secure environment so far we have implemented the following:

Internal Measures:

1. Encouraging regular and thorough hand washing and use of hand sanitizer by all members of staff.

2. Significantly reduced office based working with 80% of staff now working remotely from home, allowing us to implement strict social distancing measures.

3. CAD Presentations will be carried out remotely using video conference.

4. As of 6.1.21 all our bathroom showrooms must close to the general public and will only reopen following the end of Lockdown 3.0.

5. All staff report on a daily basis of themselves, or members of their household, experiencing any Covid related symptoms including a cough, temperature, no smell or taste, tiredness, sore throat and runny nose, or any ailment/symptoms of any kind.

6. Any member of staff who develops or experiences any of the above symptoms will be instructed to stay at home and self-isolate for a minimum of 7 days.

7. Any member of staff who comes into contact with anyone who displays symptoms will be instructed to stay at home and self-isolate for a minimum of 14 days.

8. If after the 7 day period there has been no signs of improvement we are advising medical attention is sought by contacting NHS 111 online.

On Site Measures:

Including Appointments and Installations:

1. Prior to each appointment or installation start we are speaking to all customers to ascertain current health conditions to determine whether it is safe to attend their property.

2. Whilst on site we are ensuring contact is kept to an absolute minimum and at a safe 2m distance.

3. At a customer’s discretion any member of staff who visit a property, whether designer, surveyor or fitter, will wear a face mask and gloves.

4. Wherever possible will undertake external meetings by phone or video conference, significantly reducing non-essential travel.

Rest assured that we’re monitoring the situation daily and reviewing government and Public Health England guidelines.

Covid-19 Documentation.

To read our latest Coronavirus (COVID-19) Policy and Procedures document click here.

For a PDF version of our Customer Notice Regarding Coronavirus (COVID-19) click here.

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Free Design Appointments.

In line with social distancing guidelines we are continuing to offer a free bathroom design and quote service whereby an experienced designer will visit you at home to learn more about your renovation requirements.

Following the above procedures if this is something you want to arrange please book a design appointment online or call us and a member of our team will contact you to confirm a suitable date and time.

Please do not book a design appointment if anyone in your household or bubble have been told to self-isolate or are showing any symptoms of the virus.

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Visit Showrooms.

Lockdown 3.0 | Customer Update 6.1.21

Following latest Government announcement, while wanting to protect the health and well-being of all, it is with a heavy heart that we must once again close all our bathroom showrooms to the general public.

In the meantime we are able to continue to offer free design appointments and carry out installations as a result of being COVID-19 secure and classified as construction.

We will be reopening all our showrooms following the end of Lockdown 3.0.

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Plan For The Future.

We understand that given current circumstances you may have decided to put your bathroom renovation on hold. Offering a full design and installation service we still want to help however we can.

Download A Free Guide.

Packed full of handy tips, advice and inspirational design ideas our downloadable guides have been written by industry experts with over 50 years’ experience. Browse our directory of free downloadable guides.

Browse Our Blog Articles.

We are continuously writing new blog articles to help, inform, inspire and educate anyone looking to transform or refurbish their bathroom, shower room, en-suite or cloakroom. Browse our blog articles.

Read Our Customer Case Studies.

More Bathrooms are Yorkshires only 5* rated full service bathroom design and installation company. Making dream bathrooms a reality we are extremely proud of the exception service we continuously deliver. Don’t take our word for it, read our latest customer case studies.