Case Studies

Bathroom was well designed and end product looks good.

Final cost consistent with quote, no hidden extras.

Job completed within the time frame quoted.

Mr & Mrs Agnew, Pannal, Harrogate, North Yorkshire

I have just had my shower room completely refitted and am delighted with the result. When I go in there I feel I am in a hotel!

The design service beforehand was excellent, as was the actual fitting. Carl (my fitter) couldn’t have been more kind and considerate; I know I am not an easy customer.

The work threw up some unexpected challenges because of the way this house was converted to flats ages ago, but Carl surmounted them. He worked extremely hard and remained cheerful. He also took all due care Covid - wise with distancing, sanitising etc, so I am glad I had the shower room done at this time despite reservations because of the pandemic.

Ms Harding, West Park, Leeds, West Yorkshire

Superb! Will recommend you anytime to anyone.

Mr & Mrs Smith, Menston, Leeds, West Yorkshire

Excellent! Very pleased with everything - high quality and very professional!

Mr Nurden, Adel, Leeds, West Yorkshire

To everyone at Passmore Group,

We are writing to let you know how pleased we are with our new bathroom. It has turned out exactly as we wanted.

The care and attention we received from your firm has been exceptional. You have gone far beyond what would be seen as normal expectation. From our first visit to the Harrogate showroom, through the design stage and on to the fitting we received great care, courtesy and kindness. Every person we had dealings with has been equally helpful and understanding of our needs and desires.

What you have achieved for us is worth all the money and we have been pleased to show off our new bathroom to others. This bathroom will set us up as we grow older.

A special thank you to Garry who made sure we were completely happy with our order by driving us to the Leeds showroom and home again so that we could see what we wanted in situ. Also thanks must go to our fitter, Andy, faced with a third floor flat along with all the constraints of space – he did brilliantly!

Thank you to everyone at Passmore Group for all your wok – as well as the ‘goodies’ we have received.

Mr & Mrs Hughes, Harrogate, North Yorkshire