Help & Advice – Bathroom Finishing Touches Inspiration

Dear Sirs,

Please find enclosed a cheque and completed customer survey as requested.

May we say that we are delighted with the work carried out and it has been a pleasure dealing with your firm. Sam, who fitted the wet room, was superb and very understanding and any little hiccups he sorted immediately. Many thanks for the thank you chocolates it was a lovely and unexpected gesture.

(October 2015)

Mr & Mrs Firth, Rothwell, Leeds, West Yorkshire

We would like to say a BIG THANK YOU for creating us a beautiful wet room.
You are the most professional and skilled person ever to work for us. Brilliant timekeeper, impeccable manners, extremely tidy, excellent communication skills, pride in your job is inspiring.
Your work ethic is out of this world.

Multitasking is unbelievable. We liked the way you kept both Lee and I informed. Your attention to detail is 100%. You are very trustworthy, reliable and consistent.
IS THERE ANYTHING YOU CAN’ T DO?

Once again Steve, we are blown away by the way you have seen this difficult project from conception to completion. You should be proud of yourself.

You must be invaluable to Passmores.

We wish you and your family a very happy Xmas and a very healthy New Year

Thank you

Mr & Mrs Whiting, Sowerby, West Yorkshire

Steve & Joe are both excellent representatives of Passmores, a real credit to the company.


(July 2020)

Mr Stabler, Driffield, East Yorkshire

Very pleased with all the work and staff.

(October 2019)

David Wormald, Harehills, Leeds, West Yorkshire

To everyone at Passmore Group,

We are writing to let you know how pleased we are with our new bathroom. It has turned out exactly as we wanted.

The care and attention we received from your firm has been exceptional. You have gone far beyond what would be seen as normal expectation. From our first visit to the Harrogate showroom, through the design stage and on to the fitting we received great care, courtesy and kindness. Every person we had dealings with has been equally helpful and understanding of our needs and desires.

What you have achieved for us is worth all the money and we have been pleased to show off our new bathroom to others. This bathroom will set us up as we grow older.

A special thank you to Garry who made sure we were completely happy with our order by driving us to the Leeds showroom and home again so that we could see what we wanted in situ. Also thanks must go to our fitter, Andy, faced with a third floor flat along with all the constraints of space – he did brilliantly!

Thank you to everyone at Passmore Group for all your wok – as well as the ‘goodies’ we have received.

(January 2019)

Mr & Mrs Hughes, Harrogate, North Yorkshire